Privacy Policy

1. Introduction

Welcome to VinCheckSouthAfrica ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

2. Information We Collect

2.1 Information You Provide

• VIN (Vehicle Identification Number): When you use our VIN check service, we collect the VIN number you provide to generate vehicle history reports.
• Email Address: If you subscribe to our newsletter, we collect your email address to send you updates, tips, and relevant information about vehicles and automotive topics.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you access and use our website, including IP address, browser type, operating system, pages viewed, time spent on pages, and referring website addresses.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content and advertisements.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our VIN check services
• To process and fulfill your requests for vehicle history reports
• To send you newsletters and marketing communications (with your consent)
• To personalize your experience and deliver relevant content and advertisements
• To analyze website usage and trends to improve our services
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

4. Third-Party Services and Advertising

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often you visit our website, what pages you visit, and what other sites you used prior to visiting our website. We use this information to improve our website and services.

Google Analytics uses cookies and may collect your IP address. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

For more information about Google's privacy practices, please visit https://policies.google.com/privacy.

4.2 Mouseflow

We use Mouseflow, a website analytics tool, to record and analyze user interactions on our website, such as mouse movements, clicks, and page scrolls. This helps us understand how users navigate our website and improve the user experience.

Mouseflow may collect information about your device, browser, and interactions with our website. For more information about Mouseflow's privacy practices, please visit https://mouseflow.com/privacy/.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Advertising Cookies: Used to deliver personalized advertisements and measure campaign effectiveness
• Functionality Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Newsletter Subscriptions

If you subscribe to our newsletter, we collect and store your email address and subscription preferences. We use this information to:

• Send you newsletters, updates, and marketing communications
• Track newsletter engagement and improve our content
• Comply with legal requirements regarding email marketing

You can unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link at the bottom of any newsletter email or by contacting us directly. Even after unsubscribing, we may retain your email address in our records to ensure we do not send you future marketing communications.

7. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, advertising, and email delivery services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it in accordance with our data retention policies.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications and personalized advertising
• Data Portability: Request a copy of your personal information in a portable format
• Objection: Object to certain processing activities

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website, you consent to the transfer of your information to these countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

VinCheckSouthAfrica
Email: hello@motovincheck.com

We will respond to your inquiry within a reasonable timeframe.

15. Additional Information for EU Residents (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data ("right to be forgotten")
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

16. Additional Information for California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected about you
• Know whether your personal information is sold or disclosed and to whom
• Opt out of the sale of your personal information
• Access your personal information
• Request deletion of your personal information
• Non-discrimination for exercising your privacy rights

California residents can exercise these rights by contacting us using the information provided in the "Contact Us" section.